NEON is the easiest way to turn the bike you already own into a full-blown e-bike. The motor lives in the wheel, so swapping that wheel on is the whole install. Everything else, the battery, the brains, the connectivity, lives in the NEON core: one small unit that slots in to ride and slips out to come with you, into your bag or onto your desk to charge. Take the core and all that's left on your bike is a quiet, ordinary-looking wheel. No bars to wire, no box to mount, no cables. If you've ever changed a flat, you already know how to do this.

Right. You keep the bike you already own and love. NEON makes it electric. That's the whole idea. We don't sell bikes. We sell the thing that turns your bike into an e-bike.

No. And let's be honest, that's exactly what most conversion kits are: a motor, a controller box you zip-tie somewhere, a battery you strap to the frame, and a rat's nest of cables connecting all of it. We didn't want any of that. NEON is two pieces that matter: a wheel with the motor in it, and the core that does everything else.

Think of the core the way you'd think of a Walkman or an iPod: the small, personal thing that holds the good stuff and goes everywhere with you. You slot it into your bike, ride, then pull it out and it comes along — into your bag, onto your desk, charging by your laptop. Pull it out and only an ordinary wheel stays on the bike. The clever part is always with you.

Good question! They're built for different riders, not better-and-worse versions of the same thing.

CLIP clips on and off in seconds, so you can move it between bikes. It is an electric assist when you want to reach for it.

NEON becomes part of one bike. It's built for people who ride hard and ride daily, where you want the bike to just be electric, all the time, no clipping anything on. If your bike is the bike you live on, NEON is the one. Pick based on how you ride, not on a spec sheet.

Two nuts. That's not marketing shorthand, that's the actual number of fasteners. Pull your front wheel, drop NEON in, tighten two axle nuts, ride. Most people are done in [10-15] minutes, and the only tool you need comes in the box: a NEON wrench we designed ourselves, the kind of thing you'll want to leave on the bench. That's a rim-brake bike. Disc brakes take a few more (detailed info below).

We have a network of partner stores who'll fit it for you! Either way, you're riding the same day. We're not going to pretend everyone owns a wrench and likes using it.

Still straightforward, just a few more fasteners. Rim-brake bikes are the classic two-nut job. If yours has disc brakes, it's about six more nuts to get the rotor and caliper playing nicely with the NEON wheel, call it a few extra minutes, still no wiring, still done with the wrench in the box. Not sure which you've got or don't want to fuss with it? That's exactly what the partner stores are for. We'd rather tell you the real number than pretend every bike is identical.

Yes! NEON is designed for all wheel sizes/diameters and both rim and disc brakes. It has a universal fit, so you do not have to worry about compatibility. Yay!

Nope, and you don't even need to find the one tool it does take. A NEON wrench comes in the box, designed by us, sized exactly for the job AND nice enough that you won't want to lose it in a drawer. No proprietary gadget to buy, no torque computer, no trip to a shop — unless you want one.

The battery lives inside the core, and the core is hot-swappable. When you're low, pop the core out and click a fresh one in, seconds, no tools. And here's the part we did differently: you don't buy the battery. You subscribe to it through NEON Current, from $11/mo.

Because the battery is the one part of any e-bike that gets worse over time. You own it, it ages, and one day you're shopping for a replacement and eating the full cost. With NEON Current, that's our problem, not yours. It wears down, we replace it. It's covered. You never get stuck holding a dead battery and a repair bill.

One core is $11/mo. Two cores total $16/mo. Three total $21/mo. You always see the full monthly number, no per-unit math games. Each core is about 7-8 miles, so the more you carry, the further you go before you ever think about charging.

Pause it. Stop the plan when the snow comes, restart it in spring. You're not paying for a battery you're not riding. Your bike still works as a regular bike the whole time.

This is the part nobody in this industry likes to talk about. Fewer than 5% of lithium batteries get recycled the right way. The rest end up in closets, junk drawers, or landfills, which is genuinely bad. Because you subscribe instead of own, every NEON battery comes back to us. We recover up to 95% of the metals and put them back to work. You ride, we close the loop. It's the kind of thing that only works if the company keeps ownership of the battery, which is exactly what the subscription does.

Each core is about 7-8 miles, and the system is built around that on purpose. Instead of one heavy battery you wait hours to recharge, you carry small, light cores and hot-swap them in seconds. Need 8 miles? One core. Need 24? Carry three on NEON Current and swap as you go. You carry exactly the range your ride needs, and you're never stranded waiting on a charge.

The cores are small, so they top up fast, roughly [1-2] hours each. But honestly, charging is the slow way. The point of NEON is that you don't wait during your rides: you swap in a fresh core in seconds and keep riding, then charge the empties whenever.

Assist up to [20 mph / 25 km/h], which is the Class 1 limit in most places. Fast enough to keep up with traffic and flatten hills, legal enough to ride where bikes are allowed.

NEON is built to Class 1 e-bike rules [pedal-assist, no throttle, capped at 20 mph], which in most US states means no license, no registration, and you ride it anywhere a regular bike goes. Local rules vary, so check yours, but the design intent is: ride it like a bike because legally it mostly is one.

It's pedal-assist. You pedal, the motor helps. Assist is what keeps it Class 1 and legal on bike paths.

The bike is connected over cellular [AT&T network], so the app handles things like assist level, battery status, and ride data without needing to pair it to your phone every time. 

NEON weighs 5.5 lbs, and it's in the front wheel where it stays low and centered. Your bike still rides like your bike. It just stops being hard work on the hills.

NEON is $299 for the wheel. The battery is NEON Current, from $11/mo. Add-ons are optional: light $29, lock $49, cover $24, or all three as a bundle for $79 (which saves you $23). No surprise fees stapled on at checkout. If you want to own the battery outright you can do that too for $469 plus $150 for each additional battery. Shipping included.

No. NEON is designed and engineered by CLIP in Brooklyn and built with Motovolt in Kolkata. We've already shipped 1,200+ CLIP units, we hold a US patent [US11866118B2], and we carry dual UL certifications [UL 2271 and UL 2849]. We're a real company with real people who answer the phone.

Fair concern, and you should have it. Cheap, uncertified batteries are the ones that make the news. NEON carries UL 2271 (battery) and UL 2849 (electrical system) certification, which is the standard serious retailers like Best Buy require before they'll stock something. We didn't cut that corner.

[1-year limited warranty on the hardware, covering parts and labor. Returns within 30 days. And because the battery is on subscription, it's covered for as long as you're on NEON Current, not just a warranty window.]

Reserve yours now and you're first in line. Reservation holders get first access. Shipping expected to start March 2027.

You're covered by the warranty, and the battery's covered as long as you're on NEON Current. Reach out and a real person at CLIP at our Brooklyn warehouse sorts it, fast. No runaround.

Less of one with NEON, by design. The expensive, clever part is the core, and it comes off in seconds and goes inside with you. Park the bike and what's left is an ordinary-looking wheel with no battery and no brains, not much for anyone to want. Add the NEON lock ($49) for the frame itself and you've covered both ends.

Like talking to a person who knows the product and wants to help. That sounds obvious until you've dealt with most companies, where support means an AI chatbot loop, a ticket number, and a three-day wait to be told to restart the device. We don't do that.

You reach a real human at CLIP, in Brooklyn. We answer questions before you buy and stand behind the thing after you do, whether it's picking the right setup for your bike, walking you through the install, or sorting out a battery swap. We've shipped 1,200+ units to real riders and we're still small enough to care about every one of them. When something's wrong, we fix it. That's the whole deal.