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Clip.Bike Privacy Notice | Last Modified: April 29, 2024

Clip.Bike Values Your Privacy.

We encourage you to read this privacy notice (the “Privacy Notice”) carefully to understand the information we collect and what we do with it.

Clip.Bike (collectively “the Company,” “us,” “our,” or “we”) is responsible for your information, and this Privacy Notice constitutes an agreement between you and the Company. When you access and use our website (the “Site”) you acknowledge that you have read this Privacy Notice, understood it, and that you do not object to our processing activities.

This Privacy Notice describes how the Company collects, protects, uses, and discloses information and data collected and created in the course of your access to and use of the Company’s Site, products, and services, as well as your interactions with the Company via telephone, through mail or at our physical locations. It also explains what your rights are, which may differ depending on where you are located.

Consent.

By accessing this Site, creating a user profile on our Site, or submitting information to the Company, you consent to this Privacy Notice and the collection and use of information as described below. We will take steps to notify you and confirm that you agree at different stages of collecting information. If you do not agree with our policies and practices, you may not be able to access or benefit from certain portions of this Site.

Scope.

Please be advised that this Privacy Notice applies to information that we collect:

when you visit the Site.
when you submit your information to us on the Site.
when you create or use a user profile on the Site.
when we communicate with you through email and other communications.
through Service Providers that we work with to provide our services.

How We Collect Your Information.

The only personal information we collect about you is either provided by you voluntarily or as described below under “Information Collected from Your Use of the Site.” The Company does not collect biometrics or sensitive information relating to health, race, gender, or other special category data.

Information We Collect. If you access or submit an inquiry through our Sites, set up an account, subscribe to a service , register to receive marketing materials, participate in contests, sweepstakes or promotions, upload a photo, or receive other services, we may ask you to provide certain personal information such as your name, email address, phone number, location, and zip code, and other personally identifiable information (“Personal Information”).

We take reasonable steps to make sure that we only ask for the information we need for the purposes listed in “How We Use Your Information.” We also take steps to ensure that your contact information is accurate, complete, current, and otherwise reliable. We will only collect and process your Personal Information if we (a) first obtain your consent; (b) have a legitimate interest in collecting and processing the data for our direct marketing purposes; or where required or permitted by law.

We may periodically supplement the Personal Information we collect from you with personal or non-personal information about you or another person obtained from companies with whom we have marketing or other business relationships and other third-party sources. Any aggregate information that is linked or linkable to your Personal Information will be treated by us as Personal Information under this Privacy Notice.

Payment Information. The Company does not collect or maintain any payment information. When you place an order for from the Website all payments are processed through our third party payment processor, which as of the date of this Privacy Notice, is Shopify Inc. When you provide payment information on this Site, it will be submitted through Shopify’s payment portal. All payment information and transactions are subject to Shopify’s privacy policy and terms of use. If there is any trouble processing an order, we will use your contact information to contact you to alleviate such trouble. We do not share your personal and financial information with any third parties, except as specified in this Privacy Notice.

How We Use Your Information.

We use your Personal Information for the purposes described at the time of collection and to manage the internal operations and security of our Site consistent with this Privacy Notice. We may also use your Personal Information for analytical and direct marketing purposes, such as:

Sending you periodic email and newsletter communications;
Confirming, sending, and tracking your order, subscription, or registration;
Communicating with you about your order, subscription, or registration;
Responding to customer inquiries;
Sending you surveys and other communications;
Analyzing preferences, trends, and statistics;
Informing you of our new products, services, and offers; and
Providing you with other information from and about the Company.

We will only contact you in ways compatible with your communications choices. However, even if you have opted-out of receiving marketing communications from us, we may need to contact you to address questions or issues specific to the services you have requested.

Access To Your Information.

We do not share, sell, rent, or transfer your personal information other than as described in this Privacy Notice. Your information will be accessible to the Company employees who are trained to comply with our internal policies for handling Personal Information and assisting you in exercising your legal rights over your personal information.

Disclosure of Your Information. We will only disclose, sell, or share your Personal Information or other information:

To Service Providers. We may disclose, sell or share Personal Information to one or more Service Providers with which we have contracted to provide services to us or to offer the services you have requested from us. We may also disclose Personal Information to one or more Service Providers who are interested in providing services or products to you. We do not control how these Service Providers use or disclose your Personal Information.
To Affiliated Businesses. We may disclose, sell or share Personal Information to one or more third parties that have contracted with us (“Affiliated Businesses”) specifically in order to provide you with the services you have requested. The Affiliated Businesses may contact you directly by email, telephone, regular mail, in person visits or other means.We do not control how these Affiliated Businesses use or disclose your Personal Information.
To Affiliates. We may disclose some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control with us, in which case this Privacy Notice will apply to the same extent it applies to the Company.
For Our Internal Analyses and Operations. We may disclose Personal Information to third party vendors for our own internal statistical, design or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic trends among our users. The use and disclosure of your Personal Information by these third parties is restricted to performance of such tasks and subject to confidentiality.
For Legal and Other Compliance. We may disclose Personal Information when we believe it is appropriate to:

comply with the law,
enforce or apply this Privacy Notice or our other policies or agreements,
protect our or our users’ rights, property or safety,
protect our users from fraudulent, abusive or unlawful use of, our Site, or
if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

As Part of Business Transfers. We may disclose Personal Information as part of any merger, acquisition, debt financing, sale of company assets or other business transaction.
As Aggregated Information. We may share or sell aggregated, anonymous information to our advertisers, business partners, and other third parties that includes or is based on information about you. We take technical and organizational measures to anonymize your information and combine it with other users’ information so that it does not directly identify you. This information may be used by those third parties for marketing, promotional or statistical purposes. We do not limit the third parties’ use of the aggregated information.

Security.

It is the Company’s policy to treat your Personal Information with complete confidentiality. We employ commercially appropriate and reasonable safeguards both online and offline to maintain the security, confidentiality, and integrity of information that we collect about you. We maintain physical, electronic and procedural security measures to safeguard your non-public personal information. We update and test our technology to improve the protection of our information about you and to assure the integrity of that information.

We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and special training programs. We take appropriate disciplinary measures to enforce employee privacy practices.

Please note, however, that no transmission of data over the internet is 100% secure. While we employ reasonable measures to protect your Personal Information, we cannot guarantee that unauthorized third parties will not defeat those measures or use nonpublic Personal Information for improper purposes. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or for actions of third parties. The safety and security of your information also depends on you, and you are responsible for keeping your password confidential.

Controlling Your Personal Information.

Opting Out of Communications. You can modify or limit the communications we send to you by clicking the “unsubscribe” link at the bottom of any of our emails.

Retention of your Personal Information. We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and to the extent permitted or required by law.

Right to Access. You have the right to request that we provide you with access to specific pieces of Personal Information we have collected about you over the past 12 months (also called a “data portability request”). If you submit a request for such access, we will provide you with copies of the requested pieces of Personal Information in a portable and readily usable format. Please note that the Company is prohibited by law from disclosing copies of certain pieces of Personal Information (e.g., government identification numbers, financial account information, and passwords or security questions and answers) because the disclosure would create a substantial, articulable, and unreasonable risk to the security of the information, our business systems, or your account.
Right to Deletion. You have the right to request that we delete any of your Personal Information that we collected from you and retained, with certain exceptions. The Company may permanently delete, deidentify, or aggregate the Personal Information in response to a request for deletion. If you submit a right to deletion request, we will confirm the Personal Information to be deleted prior to its deletion, and we will notify you when your request is complete.
Verification. We cannot respond to your request or provide you with Personal Information unless we can verify your identity and your authority to make the request and confirm that the Personal Information relates to you. A verifiable California Consumer privacy request must:

provide sufficient information that allows us to reasonably verify you are the person about whom we have collected Personal Information or an authorized representative;
describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Authorized Agent. You may make a verifiable consumer request on behalf of your minor child. Otherwise, only you, or a person you have designated in writing as your authorized agent or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465 (“Authorized Agent”) may make a verifiable consumer request related to your Personal Information. If you wish to have an Authorized Agent make a verifiable consumer request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
The Company’s Response. We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time, we will notify you in writing of the reason and extension period. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding receipt of the verifiable consumer request. If we cannot comply with part or all of your request, we will explain the reasons in our response.

Unauthorized Use. If you become aware of any unauthorized submission of information to the Company, including children’s information, please inform us by contacting us at the contact information listed below so that we may delete it.

Terms.

Terms & Conditions. The Terms of Use, Purchase Terms, and Warranty of this Site and the Company’s services govern all matters not set forth in this Privacy Notice.

Changes to this Privacy Notice. We may occasionally make changes to this notice to ensure its accuracy. If we make changes, the revised notice will be posted online and the date of the newest version will be listed. Please check back frequently, especially before you provide us with personal information, to determine the current scope of the notice.