Questions,answered.

CLIP clips onto the front wheel of the bike you own and comes off in seconds. It gives a smooth assist over bridges and gentler hills. Use it some days, move it between bikes, carry it inside.

neon replaces your front wheel and gives steady power on serious hills, for riders who ride every day and go further. It is portable too: the 3.5 lb neon comes off in seconds and goes with you, and with it off, your bike rides like a normal analog bike.

neonfleet is for New Yorkers without a bike. You subscribe to an e-bike fitted with neon, with the battery and repairs included, from $49 a month.

No. CLIP and neon turn the bike you already own into an e-bike. neonfleet is a monthly subscription, so the bike stays ours and the repairs stay our problem.

If you want a boost a few days a week, start with CLIP: it gives a smooth assist over bridges and gentler hills. If you ride daily, climb serious hills or want your bike electric all the time, choose neon. If you live in our Brooklyn launch zip codes and do not own a bike, request a neonfleet invite. Still not sure? Take the Power-Up quiz: five questions, about 60 seconds.

A portable motor that clips onto the front wheel in about 5 seconds, with no tools. It turns your city, road or hybrid bike, even a shared bike, into an e-bike for a fraction of the price of a new one.

Commuter ($499) has a single battery pack and goes 6 to 8 miles. Explorer ($599) has a dual pack and goes 12 to 18 miles. Both assist up to 15 mph and charge in 40 minutes. Commuter weighs 8.7 lb (3.9 kg); Explorer weighs 9.7 lb (4.4 kg).

CLIP fits city, road and hybrid bikes with a 27 to 28 inch (700c) front tire. It does not fit suspension forks or cargo bikes. If your bike is outside that range, neon fits wheels from 16 to 29 inches.

Clip it onto the front wheel and ride. It comes off in about 5 seconds with no tools, so you can carry it inside or move it to another bike.

CLIP gives a smooth assist over bridges and gentler hills. If you climb serious hills every day, choose neon: it is more powerful and more efficient.

Yes. Friction drive powered the VeloSoleX, which sold over 8 million units. CLIP uses the same simple principle with modern materials, a dedicated battery management system and regenerative braking that recovers energy on descents.

A lithium-ion pack with its own battery management system that regulates charging and discharging. CLIP carries UL 2271 (battery) and UL 2849 (e-bike electrical system) certification. A full charge takes 40 minutes.

CLIP has a 12-month limited warranty against manufacturing defects. In the first 6 months we repair or replace your CLIP and cover shipping both ways. From month 7 to 12 we repair it free with new or refurbished parts, and you cover shipping.

Add CLIPCARE for $99 and you get an extra year of coverage, with warranty shipping on us.

The warranty does not cover accidents, normal wear, or a CLIP altered or repaired by someone we have not authorized. It applies to CLIPs bought from us or an authorized dealer.

Yes. An extra charger is $59 and a replacement remote is $49.

neon turns the bike you already own into a full e-bike. The motor lives in a new front wheel. The battery, controller and connectivity live in neon itself, a 3.5 lb unit that comes off in seconds and goes inside with you. No bars to wire, no box to mount, no cables.

CLIP clips on and off in seconds and moves between bikes, with a smooth assist over bridges and gentler hills. neon is more powerful and more efficient, built for riders who ride every day and climb serious hills.

Both travel with you. The 3.5 lb neon comes off the wheel in seconds and goes in your bag. With it off, your bike rides like a normal analog bike, so you choose electric or analog every time you head out.

Swap your front wheel for the neon wheel. It takes about 10 minutes: two nuts, with the wrench in the box. Disc-brake bikes take about 6 extra fasteners to fit the rotor and caliper. If you would rather not do it yourself, a partner bike shop can fit it for you.

Almost certainly. neon fits wheels from 16 to 29 inches, so it works on folding bikes, city and commuter bikes, hybrids, road bikes, bikes with suspension forks, cargo bikes and trikes.

It works with rim or disc brakes and with standard or thru-axle forks. Not sure about yours? Email a photo of your bike to support@clip.bike and we will confirm the fit.

Assist goes up to 20 mph in the US, which is Class 1. In the EU, neon meets EPAC rules, with assist up to 25 km/h.

neon is pedal-assist with no throttle, built to Class 1 rules. In most US states that means no license and no registration, and you can ride anywhere a regular bike can go. Check your local rules.

Yes. neon weighs 3.5 lb (1.6 kg) and comes off the wheel in seconds. It holds the battery, controller and connectivity, so the valuable part of your e-bike goes where you go: into your bag, onto your desk, inside to charge. What stays on the street is an ordinary-looking wheel.

Yes. Take neon off and you have your analog bike back, ready to ride with nothing to switch off. Ride electric on the long commute and the big hills, ride analog for a quick spin around the neighborhood. You choose every time you head out.

The weight sits low in the front wheel, so your bike still handles like your bike. It just stops being hard work on the hills.

Less of one. The valuable part, neon itself, comes off in seconds and goes inside with you. Park the bike and what stays is a wheel with no battery and no electronics.

neon is $299, $249 for the first 500, plus a battery service from $11 a month.

Reserve today for $50, fully refundable. We charge the balance when your neon ships: $199 at the Founding 500 price, $249 after that.

Deliveries to the US and EU start in March 2027. Reservation holders are first in line.

neon has a 12-month warranty, and you can return it within 30 days. Batteries on the battery service are covered for as long as your service runs, including free replacement when they fade.

neon connects over the AT&T cellular network, so the app shows battery status, sets your assist level and keeps your ride data without pairing to your phone every time.

You subscribe to batteries instead of buying them. Getting to work and back: up to 8 miles, 108Wh, $11 a month. Commute plus the grocery run: up to 16 miles, 216Wh, $16 a month. Long weekends: up to 24 miles, 324Wh, $21 a month.

The battery is the part of any e-bike that wears out. With the battery service, we replace fading or dead batteries free, upgrade you to new batteries as they come, and recycle the old ones responsibly.

Prefer to own your batteries? Email support@clip.bike so we can understand why. New batteries are typically $150 each.

The battery for neon weighs a mere 1.5 lb / 0.7 kg, so if you're going on a longer ride, you can carry a spare and hot-swap it in seconds. Each battery has a USB-C port to charge your phone. They are the same UL-certified batteries we use in CLIP. Only the battery swaps; the rest of neon stays as it is.

Yes, anytime. Pause for the winter and restart in spring. Your bike works as a regular bike the whole time.

About 35 minutes from empty to full, for each battery. Swap in a fresh one when you are low and charge the empty one while you work.

They come back to us. Because we keep ownership, every neon battery is returned for recycling instead of ending up in a drawer or a landfill. Modern battery recycling recovers over 95% of the cobalt, nickel and copper, and over 90% of the lithium.

An e-bike subscription for New Yorkers. You get a step-through city bike with front and rear racks, fitted with neon, plus a battery, charger, tune-ups and repairs, for one monthly price.

$49 a month on a 12-month plan, $59 a month on a 6-month plan, or $69 a month with no term. Students get 20% off the 6-month plan, which works out to $47.20 a month.

Brooklyn first, in zip codes 11201, 11205, 11206, 11211, 11216, 11217, 11221, 11222, 11237 and 11238. We add riders zip code by zip code as bikes free up. Outside these zips, request an invite and we will tell you when we reach you.

We deliver by March 2027, ready to ride.

Request an invite on neonfleet.bike with your zip code and the plan you want. It is free and nothing is due today. We get in touch as bikes are assigned in your neighborhood.

The first 50 riders in each founding batch of 100 get a brand new bike, an extra second battery for life, free servicing for life, first-in-line delivery and 3 invites to share with friends.

At home. Lock the bike outside and take neon in with you to charge. What stays on the street is a plain bike.

neonfleet is one flat monthly price, from $49, for your own e-bike at home with the battery, tune-ups and repairs included. Citi Bike e-bike rides add a per-minute charge, so the cost climbs with every ride.

See it for your own riding: enter your rides a week and minutes per ride in the Citi Bike cost calculator and compare your yearly cost on each.

Give us one month of notice and you can cancel.

Yes. You sign riders up and keep their bikes rolling. You earn 10% of every subscription you sign, paid monthly for up to 24 months, plus $10 a month for every fleet bike you look after. We own the bikes and neon units, handle billing and swap any faulty neon by post. There is no inventory to buy.

Yes. Sponsors put their brand on every neonfleet bike in a chosen neighborhood, ridden daily by commuters. Send a sponsor request on neonfleet.bike.

CLIP Commuter and Explorer ship across the US from Brooklyn, usually within a week. In Europe, they ship to France, the Netherlands and Germany from our hub in Nice, France. neon ships to the US and EU, with deliveries starting March 2027. neonfleet bikes are delivered to your door in Brooklyn.

You can return CLIP within 30 days. If you attend the onboarding session, return shipping is on us. If you skip it, you can still return within 30 days, but you pay return shipping.

Returns must be complete and in resellable condition. A damage fee of up to 100% may apply to damaged items or items with missing parts.

A neon reservation costs $50 and is fully refundable. We confirm with you and charge the balance before your neon ships.

Yes. Our batteries and systems carry UL 2271 and UL 2849 certification, the standard major US retailers require. neon uses the same UL-certified batteries as CLIP.

CLIP.BIKE Inc., founded in Brooklyn in 2018. We design and engineer at the Brooklyn Navy Yard and manufacture with Motovolt in Kolkata, India. We have shipped 1,300+ CLIP units and hold US patent 11,866,118 B2; neon is patent pending.

Email support@clip.bike or call 917-970-7467, Monday to Friday, 9am to 5pm Eastern. A real person in Brooklyn answers 🙂